SANYO Massage Chair Warranty
Click here to view our Return for Repair Procedure
Please read the following warranty information before using your new Electronic Massage Chair.
The Sanyo Massage Chair comes with a limited one (1) year warranty (from the date of purchase) against defects in materials and workmanship. The warranty is not valid if the product has been misused or damaged in any way that is beyond the control of Redfern Enterprises Ltd. The warranty applies only to the product, and Redfern Enterprises Ltd. is not responsible in any way for losses, damages or inconvenience caused by equipment failure. Any Electronic Massage Chair returned to Redfern Enterprises Ltd. for any reason must be packed and shipped by a Redfern Enterprises Ltd. approved carrier to maintain the validity of this warranty.
FIRST 90 DAYS FROM
DATE
OF PURCHASE
The warranty covers
in-home service,
packing, return shipping to Redfern Enterprises Ltd.
(or
authorized repair facility), parts
and labor for repair work (and return shipping
to purchaser
when repairs are completed).
90 DAYS TO ONE
YEAR FROM
DATE OF PURCHASE
The warranty covers return
shipping
of product to purchaser, parts and labor for
repair
work at Redfern Ent. Ltd. or authorized repair
facility.
ONE YEAR FROM
DATE OF PURCHASE
The warranty covers return
shipping
of product to purchaser and parts for repair
work at
Redfern Enterprises Ltd. or authorized repair
facility.
All services covered by this warranty must be approved by Redfern Enterprises Ltd. Call Customer Service toll-free at (877) 387-7770 between the hours of 9:00 AM and 5:00 PM General Mountain Time. Please obtain a Return Authorization Number, (RA#). To expedite repair, any product shipped to Redfern Ent. Ltd. for service must include proof of original purchase - copy of original purchase contract or a dealer purchase receipt - and a detailed note describing the nature of the problem.
The foregoing is in lieu of all other warranties expressed or implied.
