“Our promise….Redfern stands behind its products. If you are not happy, then we are not happy. Our professional customer service team and our friendly service technicians are just a phone call way. We offer a 30 day money back guarantee and stand behind our products*.
*products sold in Canada only. US purchases are final sale.”

For all Discounted, refurbished, and last chance items: all discounted, refurbished and last chance products are subject to final sale. We offer a 90 day warranty on all discounted, refurbished and last chance items.

For all Demo Models: For all demo models of chairs we offer a 1 year warranty. All demo chairs are subject to final sale.

For Chair Purchases: We offer a 10 money back guarantee from the date of goods received less 20% restocking fee. Product must be prepaid to showroom and office address. All original packaging must be enclosed. You must call to obtain a return authorization number. ALL DEMO MODELS ARE FINAL SALE.